Terms and Conditions

Welcome to BTS Cab! These terms and conditions outline the rules and regulations for the use of BTS Cab’s website and services. By accessing this website and utilizing our services, you agree to accept and comply with these terms. If you do not agree with any part of these terms, please refrain from using our website and services.

1. Service Overview:

BTS Cab provides taxi services in Gurugram and surrounding areas. Our services are designed to offer reliable, safe, and convenient transportation solutions to our valued customers.

2. Booking and Payments:

a. Reservation: To book a taxi, users must provide accurate information through our online booking system, mobile application, or customer service representatives.

b. Cancellation: Cancellation policies may apply. Please refer to our cancellation policy for details on cancellations and associated charges.

c. Payment: Payments for our services can be made through the approved payment methods listed on our platform. All transactions are secure, and users are responsible for providing accurate billing information.

3. User Conduct:

a. Prohibited Activities: Users are prohibited from engaging in any unlawful, abusive, or disruptive behavior on our platform. This includes but is not limited to harassment, unauthorized access, and violation of applicable laws.

b. Accuracy of Information: Users are responsible for providing accurate and up-to-date information during the booking process.

4. Vehicle Conditions:

a. Cleanliness: Our vehicles are maintained to high standards of cleanliness and safety. Users are expected to treat the vehicles with respect and adhere to a no-smoking policy.

b. Damages: Users are liable for any damages caused to the vehicle during the course of the ride.

5. Liability and Insurance:

While BTS Cab takes all necessary precautions to ensure the safety of our passengers, users acknowledge that travel involves inherent risks. BTS Cab is not liable for any personal injury, loss, or damage incurred during the use of our services.

6. Privacy Policy:

Please refer to our Privacy Policy for information on how we collect, use, and disclose personal information.

7. Changes to Terms:

BTS Cab reserves the right to modify these terms and conditions at any time. Users are encouraged to review the terms regularly to stay informed of any changes.

8. Governing Law:

These terms and conditions are governed by and construed in accordance with the laws of Gurugram, India.

If you have any questions or concerns regarding these terms and conditions, please contact us at [your contact information].

Thank you for choosing BTS Cab!